PRIVACY POLICY

We take privacy and security of your personal information seriously. Our Privacy Policy outlines our procedures on the collect, use and disclosure of your information when you use Merlin Tuition and to confirm your privacy rights and how the law protects you. We use your personal information to provide and improve our service. By using Merlin Tuition, you agree to collection and use of information in accordance to this Privacy Policy. You should read this privacy policy carefully to understand why and how we use the personal information we collect and hold about you.

 

We may issue you with other privacy notices from time to time, including when we collect personal information from you. This privacy notice is intended to supplement these and does not override them.

 

 We may update this Privacy Policy. This version was last updated on 13/01/23

 

Merlin Tuition Limited is a company registered in England and Wales with company number 13085316, whose registered address is at 24 Southfield, Polegate, England, BN26 5LX. In this privacy notice we will refer to ourselves as ‘the Company’, ‘we’, ‘us’ or ‘our’. 

 

You can contact us:

By email at admin@merlintuition.co.uk

 

We are only able to use your personal information for certain legal reasons set out in data protection law. There are legal reasons under data protection law other than those listed below, but in most cases, we will use your personal information for the following legal reasons:

Contract Reason: this is in order to perform our obligations to you under a contract we have entered into with you;

Legitimate Interests Reason: this is where the use of your personal information is necessary for our (or a third party’s) legitimate interests, so long as that legitimate interest does not override your fundamental rights, freedoms or interests.

Legal Obligation Reason: this is where we have to use your personal information in order to perform a legal obligation by which we are bound; and

Consent Reason: this is where you have given us your consent to use your personal information for a specific reason or specific reasons. 

It is important that you keep your personal information up to date. If any of your personal information changes, please contact us as soon as possible to let us know. If you do not do this then we may be prevented from supplying services to you (for example, if you do not disclose enough information about your educational requirements, you may receive a tutor who cannot cover all aspects of your requirements).

The data you provide enables us to manage our relationship with you as an individual or organisation or business in order to provide the best services we can. Any data you provide to us will be kept safely and privately.

Where we rely on consent for a specific purpose as the legal reason for processing your personal information, you have the right under data protection law to withdraw your consent at any time. If you do wish to withdraw your consent, please contact us using the details set out at the beginning of this notice. If we receive a request from you withdrawing your consent to a specific purpose, we will stop processing your personal information for that purpose, unless we have another legal reason for processing your personal information, in which case, we will confirm that reason to you.

We collect personal information from you in order to enrol you as a client, enrol you as a tutor, to process your request for work or client and ensure tutors and clients are properly matched, to manage our contract with you, to comply with child safeguarding standards, record keeping, to improve services and/or content which we supply, to ensure smooth running and correct operation of our website and to understand how visitors use the website and interact with it via data analysis.

 

We will only pass on your data for the legitimate reasons we are entitled to by the nature of our business, so that we can manage enquiries and registration and educational services. If there is any other reason as to why it is in our legitimate reason to share your information, we are entitled to do so. This includes circumstances where we have signed a contract or agreement with you or it is our legal duty to pass on information.

 

Under data protection laws we can only use your personal information for the purposes we have told you about, unless we consider that the new purpose is compatible with the purpose(s) which we told you about. If we want to use your personal information for a different purpose which we do not think is compatible with the purpose(s) which we told you about then we will contact you to explain this and what legal reason is in place to allow us to do this. 

 

Research and Marketing

 

Information collected about our clients, tutors or other website for purposes of Research and Marketing activities will not be sold to a third party. Your collected data may be used by us as a business to help improve the services that we provide.

Third Party Websites

Our website may contain links to third party websites. If you click and follow those links then these will take you to the third party website. Those third party websites may collect personal information from you and you will need to check their privacy notices to understand how your personal information is collected and used by them.

Reviewing and Removing Personal Data 

If you are a registered Tutor or current Client with Merlin Tuition and you wish to view or make amends to personal data that is held on you, contact admin@merlintuition.co.uk

If you are not currently registered with Merlin Tuition as a tutor or current client, and you no longer wish to receive information from us, contact Merlin Tuition via the above email address. Unless we have the need for legitimate reasons to contact you, we will delete your details from our database unless we have a legal obligation not to do so, for example in case of a Child Safeguarding issue. 

If you do not contact us to request that your details be taken off our database, we will delete your information after 7 years, unless we have a legal obligation not to do so as detailed in our Safeguarding and Child Protection Policy.